About Us​

Why Choose Us?

For over 15 years HomeCare Professionals has provided high-quality, reliable, compassionate care and services for seniors.  Our mission is simple:  We are here to help.

We help by not only providing top-tier licensed home care services but also by answering questions, offering advice, suggesting resources, or simply by listening.  We sincerely believe that the more people we can help the more successful we will be as a company and as part of the greater California health care community.

HomeCare Professionals assists with activities of daily living including personal care, respite care, transportation assistance, live-in care, light housekeeping and companionship.  We recognize that each client’s needs are unique, therefore we work with their support system to determine the appropriate services specific to their situation.

As a California HCO (licensed Home Care Organization), HomeCare Professionals is bound to adhere to the highest standards for caregiver screening, caregiver training, infectious disease protocols (including COVID-19), insurance levels and general business practices.

In addition to assisting families, we also support the needs of discharge planners, social workers, conservators, beneficiaries, trust officers, attorneys and other professionals who need for reliable and quality home care services for their clients or patients.

Our Values

Integrity

We are honest and act according to moral and ethical principles.

HEART

We have passion and deep feelings for our clients and employees.

Customer service

We provide consistent, safe, and evidence-based services that improve the quality of life for our clients and their families.

Dedication

We have a sense of ownership and commitment to putting people first.

Teamwork

We believe in working collaboratively in order to achieve the best outcome.

Our Mission

Our mission is simple.  We are here to help. 

We help by not only providing quality care at great value, but also by answering questions, offering advice, suggesting resources, or simply by listening.  We sincerely believe that the more people we can help the more successful we will be as a company and as part of the greater Bay Area and Chico community. 

Our Team

Andy Howard
CEO
Don Franks
President
Tyler Morch
Vice President of Marketing and Sales
Elizabeth Malick
Director of Client Services
Bernard Gacuya
Staffing Manager
Margaret Arucan-Ligunas
Staffing Manager
Mae Ajel
Staffing Manager
Michael Conn
Recruiter
Mari Refundo
Administrator
Paula Campbell
Staffing Manager
Steve Cummins
Director of Client Services
Carla Alvarez
Financial Controller
Cynthia Newton
Director of Client Services
Jennifer Ryia
Staffing Manager
Nichol Carnegie
Staffing Manager
Betty Keel
Staffing Manager
Ashley Smiley
Onboarding Coordinator
Darlene Cummins, RSN BSN
Director of Client Services
Cassy Stone
On Call Staffing Coordinator
Fannie Resulta
Staffing Manager
Andy Howard
CEO

Andy Howard  is a Bay Area Native who holds a BA in Political Science (University of Colorado at Boulder, ’97).  After college Andy worked in the surging tech industry.  His Grandmother however, would suffer a significant decline in health and ultimately needed in-home care.  The experience of a loved one depending on outside help to age in place proved to be pivotal for Andy as he left the tech industry in 2002 for an opportunity in the home care world with a large provider.  After having success in home care, but being frustrated by corporate constraints Andy founded HomeCare Professionals in 2005.  He methodically built the company one client at a time by focusing on hiring quality caregivers to ensure positive outcomes.  Currently Andy serves as the CEO of HomeCare Professionals and is also highly active in the non-profit organization California Association of Health Services at Home (CAHSAH) which advocates for a higher standard of in-home care for those who wish to remain living at home in California.

Don-Franks
Don Franks
President
As the President of HomeCare Professionals, Franks is responsible for marketing, business development, and human resources. Franks has a proven executive management track record and over 15 years of experience driving sales growth in the medical industry. Prior to joining HomeCare Professionals, Franks was Chief Executive Officer for Juvo Autism and Behavioral Health, responsible for all facets of business activity. Franks led the successful acquisition of Juvo in 2016. Prior to Juvo, Franks served as Vice President for Professional Healthcare at Home and was responsible for the home care division as well as marketing for the overall organization. Professional Healthcare at Home was acquired by Kindred Healthcare in 2011, which Franks helped drive the acquisition process. Franks holds a Bachelors of Science in Management with continuing education from University of California Los Angeles. Franks enjoys spending time with his family and training in Aikido, boxing and Brazilian Jiu Jitsu.
Tyler Morch
Tyler Morch
Vice President of Marketing and Sales

Tyler was born and raised in San Jose, CA.  He has a long history in the Bay Area and is connected to the community and his local Church. He is committed to providing the best possible care for his clients and engages each and everybody with respect and compassion.  Tyler has enjoyed working in the medical community throughout the Greater Bay Area for nearly 20 years.  He began with O2 and DME in the year 2000, working closely with hospital and physician offices to ensure client satisfaction.  Tyler then worked with an assisted living residence in a sales capacity and enjoyed connecting with the residents and their families.  From there, he was given an opportunity with a local homecare agency where he truly found his calling and feels blessed with a position that’s mutually satisfying for him and the people he organizes care for every day.  He works hard to provide the answers for personal care needs through HomeCare Professionals and other trusted resources for additional services.

Elizabeth Malick
Elizabeth Malick
Director of Client Services
I have worked in home care for three years plus I have a background in hospice and healthcare for over 20 years. I am passionate about senior care with an emphasis on comfort and grace while aging in place.
Bernard-Gacuya-Staffing-Manager-300x300
Bernard Gacuya
Staffing Manager
Prior to HomeCare Professionals, Bernard Gacuya had been a Director of Human Resources at Mission Villa in San Jose. He has a wide range of experiences in human resources development and variety of settings, which includes community based organization providing services for the elderly. He ensured that Caregivers comprehend and implement the care plan generated by the Case Nurse. He provided training and orientation for the Caregivers before they start to ensure optimal performance. Along with care management, He has experience in staffing, coordinating, recruiting, and marketing. While at Belmont Village of Sunnyvale as a Human Resources Manager, He developed professional warm relationships and open communication to establish goals and a care plan that can alleviate many of the challenges faced in complex care situations as he promotes integrity and trust between clients and caregivers. Furthermore, he supervised staff that provided direct care to clients, ensuring they were treated with respect and dignity. Nevertheless, due to the evolving and complex health care environment, Gacuya expanded his professional horizon and knowledge at VITAS Innovative Hospice Care in Fremont as a Patient Care Analyst and Human Relation. Gacuya earned his Dual B.S. Degree in Business Management and Accounting from San Beda College Philippines, and pursued in Human Resources at Santa Clara University after his 2 years term in US Navy as PN3. Outside of the healthcare industry, Bernard is a globetrotter and active into fitness community.
Margaret Arucan-Ligunas
Margaret Arucan-Ligunas
Staffing Manager

Margaret Arucan-Liguans has been with the HCP Daly City office since June 2008. She started out as a Homecare Aide and she was very well loved by her clients. For the last 3 years, she has been doing administrative work as an Assistant Staffing Manager, and this year she has been officially our new Payroll Manager.

Mae Ajel
Mae Ajel
Staffing Manager
Mae V. Ajel graduated from Far Eastern University, Manila, Philippines with a Bachelor of Arts degree in Political Science. Right after graduation she worked as a Customer Service Representative and later as an Associate College Instructor. Her ability to deal with people motivated her to try her chance in the Corporate World and luckily she landed a career in HR field for a decade. While as such HR, she handled major functions among others, as Recruitment and Selection, Orientation, Maintaining Good Working Conditions, Managing Employee Relations and Training and Development. Mae V. Ajel has strong interpersonal skills, has the ability to display objectivity and tact, approachable and reasonable with employees, has good leadership skills and has the charm to motivate and negotiate with people. Mae V. Ajel’s outgoing personality is greatly influenced by her close-knit family members who are not only work-oriented but also sports-minded since their younger years, like sports such as basketball, volleyball, table and lawn tennis.
Michael-Conn-Recruiter
Michael Conn
Recruiter
Michael Conn is the Recruiter with HomeCare Professionals, where he interviews, schedules and coordinates candidate experiences across our three Bay Area locations. This is his second stint recruiting in health care, having previously worked with company President Don Franks in the ABA industry. Conn truly enjoys working in home care, and is dedicated to helping our clients find the best caregivers they can through his hiring efforts. Outside of the office, you can find Conn training for his next marathon and exploring the Sierras.
Mari Refundo
Administrator

Mari Refundo has worked as a Staffing Manager for the last 20 years. She started in HCP Daly City when it opened in March 2005.  Prior to HCP, she worked with another agency and Andy Howard was her Director.

Refundo is very much a people person and she doesn’t hesitate to lend a helping hand when needed. She also sees herself being in HCP for a very long time.

Paula Campbell
Staffing Manager
Paula Campbell is a Staffing Manager with HomeCare Professional’s East Bay Office.  She has 25+ years’ experience working in the health care industry. She has managed skilled as well as non-skilled home care companies.  Campbell has a genuine love for helping others and is committed to providing excellent customer service. She is positive, cheerful, inspiring and has an optimistic personality.

 

Campbell has an Associate’s Degree in Business Administration and Accounting.

 
Steve Cummins
Director of Client Services

In 1996 I started my career as a territory / account manager with a high end carpet manufacturer, calling on flooring retailers, design firms, contractors and hospitality clients. Soon after, I started my own independent agency distributing unique and beautiful rugs, carpets and wood floors on the wholesale level. This career taught me how to present products, service accounts, manage projects, build relationships, and positively react to or even prevent issues that arise in these projects. In 2019 I decided to pursue a career in home care as have always enjoyed working with people. I have felt very comfortable working with our industry partners and potential families that we care for, and also enjoy the great team that HomeCare Professionals has put together.

Jake Lee Recruiting and Onboarding Administrator
Jake Lee
Recruiting and Onboarding Administrator

Jake Lee is a Kentucky native with a passion for supporting the healthcare system. Jake shines when he’s able to help implement internal processing systems, in order to cultivate the best experience for clients and staff. He enjoys a challenge, and is energized by giving back to the community.

Wamuiru DeVoe
Staffing Manager

Wamuiru DeVoe has been with Home Care Professionals since 2020, but has been a part of the medical industry as a Staffing Manager for over 16 years. Wamuiru has an impressive track record of solidifying high profile clients, generating revenue, and retaining superior medical and non-medical professional talent in the healthcare staffing industry. She feels the passion, talent and dedication within our exceptional team are incomparable. The core value of our extraordinary internal culture resonates to attract premier opportunities and exceptional talent which has a powerful positive impact on healthcare. Wamuiru loves spending time with her family and friends in her off time.

Katie Donovan Staffing Manager
Katie Donovan
HR Manager

Katie Donovan joined the HomeCare Professionals team in 2020, starting as a Staffing Manager and then moving into the role of HR Manager. Katie has worked in various areas of the Human Services/Health Care field for nearly 10 years, including care providing, behavior therapy, case management, recruiting and scheduling/staffing. Katie enjoys working with people, and is committed to hiring the best caregivers possible for our clients.

Fabian Torrico

Recruiting Specialist 
As a HomeCare Professionals recruiter, Fabian has a passion for connecting skilled and compassionate caregivers with seniors and individuals with disabilities in need of support. With over twenty five years of experience in dealing with the community and a deep understanding of the unique challenges faced by both clients and caregivers, Fabian is committed to providing personalized and effective recruitment services. Whether it’s matching clients with the perfect caregiver or helping talented individuals find fulfilling home care positions,he is dedicated to building long-lasting relationships and making a positive difference in the lives of those he works with.
Carla Alvarez

Financial Controller 
Carla Alvarez is the Financial Controller. She received her bachelor’s degree from the University of Texas at Brownsville in December 1999. Over the last 20 years, she has worked for several organizations in the profit and non-profit sector. Working for companies that contribute to society is her passion. She is thrilled to work with Homecare Professionals, who wholeheartedly care for their clients and their employees.
Cynthia Newton
Cynthia Newton
Director of Client Services

As a Director of Client Services at HomeCare Professionals, Cynthia brings extensive expertise in delivering exceptional care and ensuring a superior client experience. With a career marked by a deep commitment to the well-being of clients and their families, Cynthia excels in managing and enhancing the quality of in-home care services.

Cynthia possesses a rich background in the senior care industry, having dedicated 10 years to developing a comprehensive understanding of client needs and care solutions. Her role involves orchestrating personalized care plans, coordinating with HomeCare Aides, and acting as a vital liaison between clients, their families, and the organization. Her approach is centered around advocating for clients’ preferences and ensuring that their care aligns with their unique needs and desires.

Known for her exceptional organizational skills and empathetic approach, Cynthia adeptly navigates complex care scenarios, always aiming to maintain the highest standards of service. Her ability to build strong, trusting relationships with clients and their families is a cornerstone of her success, as is her dedication to continuous improvement and client satisfaction.

In addition to her professional responsibilities, Cynthia is passionate about preserving the dignity and independence of seniors, reflecting her commitment to enhancing the lives of those she serves. Her dedication extends beyond the office, where she volunteers with Soldier’s Angels supporting military personnel and their families, further demonstrating her commitment to care and service. Cynthia also enjoys spending time with her two sons, her many animals, and close friends.

At HomeCare Professionals, Cynthia is instrumental in ensuring that every client receives compassionate, high-quality care, making a significant impact on their quality of life and overall satisfaction with the services provided.

Jennifer Ryia
Jennifer Ryia
Staffing Manager

Jennifer is an accomplished Staffing Manager with over 25 years of experience in hiring, managing, and mentoring individuals to reach their full potential. Her extensive career has provided her with a profound understanding of the unique challenges and opportunities involved in delivering compassionate, high-quality employees in the workplace. Her expertise ensures that teams are not only well-staffed but also well-prepared to provide exceptional care and support.

In her current role at HomeCare Professionals, Jennifer is responsible for overseeing the recruitment, placement, and ongoing support of caregivers who deliver personalized care to clients. She excels in matching caregivers with clients based on individual needs, preferences, and care requirements, ensuring a harmonious and effective caregiving relationship.

Jennifer’s strategic approach to staffing not only meets the immediate needs of clients but also anticipates future demands, contributing to the company’s reputation for reliability and excellence.

Jennifer’s career path reflects a strong dedication to both financial and social well-being. Before joining HomeCare Professionals, she leveraged her expertise in residential mortgages to help clients navigate their financial landscapes. Her academic background in Social Work from Sacramento State University underscores her commitment to understanding and addressing individual needs. At HomeCare Professionals, Jennifer has translated this commitment into improving care outcomes through innovative staffing solutions and a client-centered approach, ensuring that each client receives the highest level of personalized care.

Outside of work, Jennifer is deeply committed to her family and friends, prioritizing their well-being and support. She enjoys camping, which allows her to unwind and connect with nature, and she takes great pleasure in attending her youngest son’s motocross races, cheering him on as he pursues his passion.

Nichol Carnegie
Nichol Carnegie
Staffing Manager

I am a driven caregiver with over fifteen years of experience. My passion of supporting families and enriching the lives of those in my care has been the biggest motivator of my career.

After being a CNA at Enloe Medical Center and experiencing multiple facets of clinical care, I realized that the deeper connections with patients and families was something I want to pursue further. I have been in the home health care industry since.

I find immense satisfaction in providing compassionate assistance and building meaningful connections.

As a Staffing Manager, my goal is to lead our team with compassion and empathy. I will ensure that our actions enhance, support, and bring contentment to the lives of our clients.

Betty Keel
Betty Keel
Staffing Manager

Hi my name is Betty Keel and I have spent 32yrs in public facing positions. The one thing I’ve learned about myself is that I care about people. There’s nothing I would rather be doing than caring for others. I have a passion and a heart for being a team player when it comes to providing care for our clients. I try to listen to their needs and help find a personalized care plan that will add quality of life and a higher sense of happiness. I am a Staffing Manager with HomeCare Professionals and am proud to hire people like myself to send into your home to provide the best care possible.

Ashley Smiley
Ashley Smiley
Onboarding Coordinator

Since joining Homecare Professionals in 2023, Ashley has focused on ensuring a smooth onboarding experience for caregivers. With over 14 years of customer service experience, she provides exceptional support to new team members as they integrate into our compassionate community.

Passionate about enhancing the caregiver experience, Ashley’s attention to detail and organizational skills contribute to their seamless transition. Outside of work, she enjoys crafting and spending time with her family. Ashley looks forward to continuing to support caregivers and making a positive impact in their journeys.

Darlene Cummins, RSN BSN
Director of Client Services
I am many things, a daughter of a veteran, a mother of 4 daughters, grandmother of 4, pet mom and a registered nurse. The common thread among all of these roles is caregiving which should be done well and with heart and integrity. My goal as the Director of Clinical Services is to give our communities and families the support they need to safely stay at home as independent and with joy as possible.
Cassy Stone
Cassy Stone
On Call Staffing Coordinator

Cassy Stone is one of our On Call Coordinators here at Home Care Professionals, with over 15 years’ experience as a Certified Nursing Assistant, Cassy has had the privilege of working with diverse clients and patients throughout the senior and veteran community. Cassy’s career in this field has allowed her to wear many hats, including almost a decade in management roles, where she focused on teamwork and dedication. Cassy is a firm believer that our success lies in the commitment to providing compassionate, customer-centered care to all our clients/patients.

Cassy’s passion for this work is deeply rooted in her family values, growing up she was very close with her grandparents and was blessed to be able to spend some of her grandfathers last days, caring for him, along with a very close friends uncle who started her caregiving journey in her late teenage years, both these men helped instill respect and dignity in her caregiving ways. This personal connection drives Cassy’s commitment to ensure that every client receives the heartfelt care they deserve and that we strive for here at Home Care Professionals. She takes pride in enhancing our after-hours line and supporting our clients, their families and our dedicated employees in the field and continues to make a positive impact in the lives of those we serve.

On a personal note, Cassy is a proud parent who loves spending time with her children. She enjoys hiking in the Sierra Mountains, making lasting memories amidst the breathtaking scenery, seeking out new lakes or river spots and the occasional Monterey trip soaking up the sun and smelling the fresh ocean breeze. When at home, you can find her and the family gathered around the table enjoying home cooked meals, playing board games and snuggling up on the couch watching a good family movie. These experiences not only enrich Cassy’s life but also inspire her work in home care, reminding her of the importance of connection and joy in all that we do.

Fannie Resulta
Staffing Manager
Native of San Francisco, I began my journey in the homecare industry when I became a full-time care provider for nearly over two decades with my aging parents that started in the late 90’s. Through this experience, I found my passion in finding the right match for care not only for the care provider but, most importantly with the clients/patients as well. Additionally, I learned the priceless rewards of being able to touch lives in every possible way through the service of others or simply being the bridge of resources to those in need of quality care. I’m happy to be part of the Homecare Professionals family and hope to continue making a lasting impact and make a difference within the community.

Call The Location Near You

Daly City Office
(650) 757-4717

East Bay Office
(925) 215-1216

Vacaville Office
(707) 732-1874

South Bay Office
(408) 773-6871

Sacramento Office
(916) 306-0141

Fresno Office
(559) 224-9442

Manteca Office
(209) 662-1519

Chico Office
(530) 799-2942

Redding Area Office
(530) 966-9885

Chrissy Tuma

Chrissy graduated with her B.S. in Accounting from Santa Clara University. She has 25 years of accounting experience, working with companies of all sizes among a broad scope of industries. Before joining HomeCare Professionals in 2017, she worked with several special needs children both privately and in therapy settings. She loves working with clients, their families, and caregivers to provide understanding and support.

Gail Wiselogel
Marketing Liaison

Gail was born and raised in the South Bay Area and has lived in Sacramento since attending California State University of Sacramento.
When Gail graduated CSUS, she was the only one in the Gerontology graduating class who was declared a Gerontology Major upon admission her freshman year. Gail received a Bachelor of Science in Gerontology in 2016 and has been working with the older adult population since 2013. Inspired by her family, grandparents, and the want to help others, a customer service-focused career serving older adults is Gail’s life passion.
Gail’s hands-on expertise in Gerontology has come from working as a caregiver, in oncology, care management, hospice volunteer, caregiver resources, Activity Director for Assisted Living and Memory care facilities, and Volunteer Coordinator for Hospice.

Fun fact about Gail, her first job growing up was in member services and as ‘Gil the Garlic Guy’ Mascot at Gilroy Gardens Theme Park in Gilroy California.

Domenick Clement
Director of Client Services

I was raised in the East Bay Area and have a Bachelors of Science from Chico State in Public Health and Community Services. I joined this company to make a positive impact and give back to the communities and families across the San Francisco Bay Area.

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