Home Care in Rossmoor

Step 1: Contact     

The client or their advocate (someone acting on the client’s behalf) decide they are interested in exploring home care. They proactively research service providers or get a referral for a company that provides service in their geographic area of need. The client/advocate will then call HomeCare Professionals or visit our Get Started page and communicate the general needs of the client. Home care is not appropriate for everyone and during this initial conversation we will be able to determine if the client is a good candidate for home care services. If the client is a candidate for home care care then an in-person assessment will be scheduled at a time and date convenient for the client should the client wish to proceed.

Step 2: The Assessment 

The assessment is a thorough face to face consultation by HomeCare Professionals with the client/advocate where all relevant details pertaining to the care situation are discussed. The exact cost, schedule, care needs and other factors are all examined and discussed. In some situations, it is possible to do the assessment over the phone when the client’s urgency does not permit the time for an in-person assessment. The assessment is a collaborative meeting where we couple our experience of over a decade of providing care with the client / advocates personal knowledge and history of the recipient of care. At the conclusion of the assessment clients will have a full and complete understanding of how our services work. HomeCare Professionals does not charge any fees to assess potential clients.

Step 3: Caregiver Selection      

HomeCare Professionals has a large team of caregivers who have a broad range of experience and backgrounds. Making the right match between caregiver(s) and client is perhaps the most important aspect of what we do. We utilize the information gathered during the assessment and take those many factors into pairing caregivers with clients. Depending on client preference, one-on-one caregiver interviews with the client/advocate can be conducted during this step, however clients often simply ask HomeCare Professionals to make the caregiver selection once the assessment has been completed. Once appropriate caregivers have been selected and confirmed, HomeCare Professionals is ready to provide service.

Step 4: Commencing Service   

Once the caregiver(s) have been agreed upon and confirmed, all that is required is a signature on our service agreement and services can begin at the agreed upon time.