See if you qualify for free in-home care through various federal, state, and local programs

Senior Care News

Understanding the Tier System in Virtual Caregiving

Virtual caregiving can seem complex if you aren't sure what all it entails when considering this option for a loved one. Check out this tier system breakdown!
Virtual Caregiving in San Mateo, CA
Virtual Caregiving in San Mateo, CA

Virtual caregiving is a trending way to make sure your mom has the care she needs while also maintaining her independence. She wants to stay at home on her own, and you want her to be surrounded by caring individuals throughout the day and night. Virtual caregiving is the service you need.

 

What Can Virtual Caregiving Help With?

The goal of virtual caregiving is to support your mom’s need for independence with the necessity of her being safe. She lives on her own and takes care of herself, but she has a virtual caregiver checking in to make sure she’s showered and dressed. She’ll have medication reminders, a chance to socialize, and virtual monitoring of her sleep, eating, and bathroom habits.

Virtual caregiving provides your mom and family with the opportunity to make sure she’s taking care of herself. But, she’s not feeling overwhelmed by having people she doesn’t know coming to her home and potentially spreading germs.

A virtual caregiving program pairs your mom with a Remote Connect Coordinator to help her with her care needs. It starts with the technology she needs to stay in touch with her care coordinators. This includes apps that she can use for video chats. She’ll have monitors for fall detection and to make sure she’s moving around the home.

Programs are adjustable. You can pair a virtual caregiving program with your mom’s smartwatch. If she has dementia, door and window alarms can be added. Water leak detection is an option, and so are sensors on the microwave, refrigerator, and freezer. Add smart speaker options to allow the control of music, news, and podcasts.

All of these services help your mom stay safe in her home. What happens if she needs urgent help? There’s a tier system that helps determine who will help out.

 

How Do the Tiers Work?

Virtual caregiving has three tiers. Each tier provides the direction on who gets the call.

Tier One – If an alarm or alert goes off, a call goes out to the client. The client will answer questions and the remote caregiver will determine if the situation should be escalated.

Tier Two – The family members on the list of emergency contacts are called. If there is a family caregiver or local home care aide on the list, they get a call. The goal is to find someone local who is familiar with your mom and able to go check on her.

Tier Three – Everyone from Tier Two is called, but emergency services are also called. They send the appropriate emergency personnel to your mom’s home.

 

How to Get Started

To get started with virtual caregiving, you need to talk to an advisor about your mom’s living situation and health issues. Talk about the services and technology that will help your mom and her goal of aging at home with confidence.

 

If you or an aging loved one are considering hiring 24-Hour Virtual Caregiving in San Mateo, contact the friendly staff at Home Care Professionals today.
Call (866)-940-4855

author avatar
Andy Howard CEO at HomeCare Professionals
Andy Howard is a Bay Area Native who holds a BA in Political Science (University of Colorado at Boulder, ’97). After college Andy worked in the surging tech industry. His Grandmother however, would suffer a significant decline in health and ultimately needed in-home care. The experience of a loved one depending on outside help to age in place proved to be pivotal for Andy as he left the tech industry in 2002 for an opportunity in the home care world with a large provider. After having success in home care, but being frustrated by corporate constraints Andy founded HomeCare Professionals in 2005. He methodically built the company one client at a time by focusing on hiring quality caregivers to ensure positive outcomes. Currently Andy serves as the CEO of HomeCare Professionals and is also highly active in the non-profit organization California Association of Health Services at Home (CAHSAH) which advocates for a higher standard of in-home care for those who wish to remain living at home in California.

Recent Posts

Categories

Contact Us About Home Care

Call The Location Near You

Daly City Office
(650) 757-4717

East Bay Office
(925) 215-1214

Vacaville Office
(707) 732-1874

South Bay Office
(408) 773-6871

Sacramento Office
(916) 306-0141

Fresno Office
(559) 224-9442

Manteca Office
(209) 662-1519 

Chico Office
(530) 799-2942

Red Bluff Office
(530) 966-9884

Redding Office
(530) 966-9849